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NoFeelzboulevar's avatar
6 years ago

Bloodhound causing ps4 crash

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? ImmaSwellBoi
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Octane, Mirage
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. jumping off the dropship
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Jumping off the dropship
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3 times in a row same thing happened
When did this happen? (dd.mm.yy hh:mm) 5/23/2020 10:54
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? The game freezes on a solid frame and then i close the app a few minutes later because my squad mates say i disconnected but i can still hear them in the playstation party when i close the app the game crashes and i have to hard reset my ps4. My squadmate red-anthill3 picked bloodhound and the same thing happened.
What should be happening instead? I should be able to play lol.
Steps: How can we find the bug ourselves? i don't understand coding or anything but when i try and jump off the dropship as bloodhound the game just freezes i had just bought the royal guard outfit and tried to use it but my squad mate who replicated the bug didn't wear the skin so it may be bloodhound in general. Maybe his animations are not functioning properly

I don't know how i'm supposed to take a picture of my game freezing but please take my word for it. I wanna know if this is my playstation dying or if it's just a bloodhound bug. been playing caustic all day.

5 Replies

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  • Same thing happened to me when i press L1 for the scan the game crashes and it makes a weird noise on my headset i love bloodhound i pick him a lot but playing ranked with him now is just impossible for me

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @matubino31 

    Does it seem like this is happening at a certain spot in-game, or is it just any time you try to scan? 

    /Kent

  • Hey tanks for the reply so the problem ocurs when i ult and do the scans then it just blue screens me out of the game

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @matubino31 

    Gotcha, thanks!

    Is there any way you could record a video of this happening so we can take a look? If possible, please host it somewhere like Youtube and link it here. Thanks!

    /Kent

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