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apjj's avatar
5 years ago

bloodhound crashing system.

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? apjj
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? bloodhound
Which Legends were your squad mates using (if applicable)? varies
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. varies between maps, happens on old w/e, kings and new w/e
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. using bloodhounds tactical
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? not sure, everytime i play bloodhound and at the most crucial point it always happens.
When did this happen? (dd.mm.yy hh:mm) since may 2020
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i press l1 and 50-99% of the time i scan, i get a weird audio glitch, then during that my screen/game freezes with my system in which the system soft restarts itself and i get a crash report.
What should be happening instead? just a normal scan.
Steps: How can we find the bug ourselves? test it. also others have reported this.

no way to get screenshots and videos in which my system freezes and im too poor to afford a capture card.

7 Replies

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  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    @apjj Hey, if you test this by spamming scan in the Firing Range does the issue still manifest?

    Can I check if changing skin affects how often this is likely to happen? If changing skin does, can I check what skin you were initially using?

    Also, can I check if you have reinstalled since this started occurring?

    Finally, you mention an error report, I assume it's a standard ce-34788-0, but if you can a different code, can you post it?

    Thanks. 

  • apjj's avatar
    apjj
    5 years ago

    ill try the firing range and ill try a different skin, it may very well be the skin and i never thought about it.

  • If it even remotely matters.  I've been having this issue a TON as well since Season 6 started. As well on PS4.

    I've crashed at least 5-7 times since last Tuesday (including not playing over the weekend).  Two of those crashes being today..

    It seems to be an issue with the tactical ability / scan going off during the Ult / Beast of the Hunt.  I've had it happen in different parts of World's Edge, multiple times as stated.  I've also been able to reproduce it (accidentally mind you) in the firing range messing around with a friend as well.  From my observations, the crash ALWAYS happens during firefights with with other people or mid-battle.

    I've mained Bloodhound since pre-season 1 and this is the most game breaking thing I've ever experienced.. which is also including the hit reg fiasco at the start of Season 5..

    I get that you guys are working from home and all.... but.. my dudes..

    P.S. I thought it might be a certain skin too, but I've had it happen on multiple skins.. Definitely an issue with the Ult / tactical changes my man. Never had this issue until Season 6...

  • apjj's avatar
    apjj
    5 years ago

    so i changed my skin to his base skin and i havent had any issues, try using the season 5 skin for bloodhound, the battlepass one that you start with when you buy it. it seems that might be bugged or glitched.

  • @apjjAre you on a PS4 Pro with the Supersampling setting turned on btw?

    I realized after I posted my reply yesterday that I had also switched TVs around the same time season 6 started.

    As I already stated, I don't think it's an issue with skins specifically. I think it's more of an issue with processing load, which Supersampling will definitely increase if you're running on a 1080p TV.  I turned off my Supersampling yesterday and have yet to have any more issues.

    Might be worth checking out if anyone still has a persistent issue with getting crashes from Bloodhound.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    Thanks @Lucis133, that might be a factor. I don't have a PS4 Pro to test with, but I did play a bunch of games with BH yesterday without encountering the same issue on the base PS4. 

  • Product: Apex Legends
    Platform:Sony Playstation 4
    Please specify your platform model. Sony PlayStation 4 Slim
    What is your gamertag/PSN ID/EA Account name? EndCrystal
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? Bloodhound
    Which Legends were your squad mates using (if applicable)? Gibraltar
    Where did the issue occur? In a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Train Yard
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was using Bloodhounds Tactical to find my enemy
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 4
    When did this happen? (dd.mm.yy hh:mm) 9 9 2020 8:50 cest
    How often does the bug occur? Occasionally (10% - 49%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? I will use bloodhounds tactical and the game freezes my ps4 doesn't while that happens it also make an glitchy sounding sound. Then my ps4 crashes.
    What should be happening instead? My ps4 should not crash and Apex Legends should not freeze.
    Steps: How can we find the bug ourselves? I don't know.

    It's a very annoying bug that has happened 5 times now. 

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