Can’t join my friends parties
Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? extremeserpent21 Please provide your squad m...
Forum Discussion
EA_Kent
Community Manager
Community ManagerGot it, thanks again!
Do you know if either you or your friend are using a child account?
/Kent
@EA_Kent Also I want to be clear. Neither me (on PC) or my other friend (also ps4) can invite him. Even if my other ps4 friend invites JUST him and not me he can NOT join.
- EA_Kent
Hmm, that's really strange.
If it happens with other people when they try to invite this same friend, there might be something going on with his account that isn't allowing the invites to come through. I think it would be best to have your friend try reaching out to the EA Help team so they can pull up his account and take a look.
For more details on how to set up a case with them check out the EA Help website. The EA Help team also works on Twitter and Facebook as well, if that works better.
/Kent
- @EA_Kent I'll let him know thanks. But it's weird like I mentioned some days we can play several games in a row with no issue then suddenly we queue and he's not in the match anymore and can't rejoin us.
- EA_Kent
It definitely is odd. Do you ever notice this happening on the first match of the day, or is it only after you come back to the lobby after finishing a game?
/Kent
- @EA_Kent Generally only happens after at least 1 game.
- EA_Kent
Gotcha. I have seen some cases where if you try to queue immediately after coming back to the lobby it can cause things like this to happen. Sometimes you might need to wait a bit before queueing up again when you come back. If you give it, let's say, 30 seconds does this still happen?
/Kent
- @EA_Kent Yeah no amount of waiting, resetting consoles or any other tricks work. We're pretty much done for the night once it happens.
