Community Manager
@Jagonss wrote:
Still not fixed after the latest patch. Ended up using PS4 button mapping to combat this but really wish this would be fixed. Custom mapping the ping button does not allow you to pay map!
@Jagonss
Does the right-trigger doing anything? It's a different layout but curious if that helps. Mentioned here.
@EA_Blueberry wrote:
@Jagonss wrote:Still not fixed after the latest patch. Ended up using PS4 button mapping to combat this but really wish this would be fixed. Custom mapping the ping button does not allow you to pay map!
@Jagonss
Does the right-trigger doing anything? It's a different layout but curious if that helps. Mentioned here.
The right trigger zooms into the map (left trigger zooms out) as usual. I've tried my button layout on PC as well and it also doesn't work there.
To recreate it just have someone plug in a controller to PC or PS4 and use customize layout. Change pings to left on the d-pad and it won't work when pinging the map. No other button works either.
Community ManagerI'll do what I can to get this raised up to the team if they're not already aware of it. Thanks for pinging it our way. š
Please raise it to the team. This is a small bug but for those of us who switched from default controller setups, it's so annoying.
Here's a bit more info:
1. Persists after deleting and reinstalling game on PS4.
2. Persists after resetting PS4.
3. Persists after going back to default button layout.
4. I've read that if you launch game on same system with different user ID pings will work again but I haven't tested this yet.
Basically, it appears that once you customize buttons you nuke the ability to ping in death boxes as well as ping on mini-map.
Thanks and can't wait until this get's fixed!
Solved!... mostly.
1. Go into button layout.
2. Reset the button layouts. Press BIG PS4 controller button to do it.
3. Then select custom button layout *
4. Now you can ping mini-map and inside death boxes again!
* Ping still broken with custom layout.
Good luck!
The same things happends on PC. And there are another issues related to the gamepad configuration. For example, keyboard players can move while they are looting, with a gamepad you can't do that. Another issue is that you can't change your weapon while you are lotting, so you have to get out from the looting menu, change the weapon and then get in again...
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? aaronayl1
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any part of the map, when accessing the large map overlay screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to ping a location on the large map
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 20/06/20 21:00 BST
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I have a customised control scheme, where I have changed Ping to the square button and Use/reload to R1. The touchpad is jump, and X is Map. This configuration does not let me ping a location on the map. It says R1-ping location but this does not work. The square button also does not let me ping a location. I have no problems using R1 to ping items in the inventory menu.
What should be happening instead? I should be able to ping a location on the map.
Steps: How can we find the bug ourselves? Change the control scheme so that X is the map, R1 is use/reload and square is ping. Try and ping a location on the large map during gameplay.
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This bug provides me with a minor disadvantage during the drop phase and during gameplay.
I have the control scheme set up this way so I grab items, use my tactical, jump and shoot without removing my thumbs from the stick.
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? mutexLoch
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. deathbox + map overlay
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Attempting to ping loot for teammates, or ping a location on the map
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? happens every match
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Remapping the 'ping' button on console results in the in-game ping to lose functionality while either in a death box, or while viewing the map overlay. Clicking the ping button simply does not generate a ping in either of these contexts, 100% of the time after remapping this button.
What should be happening instead? One should be able to ping loot from death boxes, and be able to ping the map directlyh
Steps: How can we find the bug ourselves? Remap ping, attempt to ping a location from the map, attempt to ping loot in a death box.
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I have attached my button mapping for QA
Additionally, remapping ping causes one to be unable to ping for a specific health item in the health wheel.
Additionally, remapping Ping prevents the use of Replicators for Crafting (if you set Ping to X)
EA Answers - Any update on this? It's been an issue for nearly a year.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? sebashooter
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. sebashooter
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? All
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Ping lot and locations using the map, using replicators
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? A lot
When did this happen? (dd.mm.yy hh:mm) 03.09.20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I using xbox control Button Layout- Customized and change "RB" for interact, pickup, reload and "X" for ping, ping wheel.... I CAN'T ping locations using the map, or craft objects in the replicators
What should be happening instead? Be able to ping everything with the button that I choose (X) and interact with (RB)
Steps: How can we find the bug ourselves? XBOX Control Button Layout- Customized and change the ping button (RB) for (X)
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Yep. Having the same problem here. Just replying so this gets visibility.
