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Hmm, I see. That's pretty strange. Have you only used this account to play on Steam and Origin? You haven't played on any other platforms?
/Kent
I have the same problem, used to play on PS4 but switched to PC and shortly after joined a club but now I ain't allowed to leave it.
- EA_Kent5 years ago
Community Manager
Did you join the club after you were already playing on PC, or did you join it back when you were on PS4?
/Kent
- 5 years ago
I got this case/bug ID:82255619
I also cant join any clubs because it says im "already in one". The club im in isnt one that I chose, nor do I even know what club it is. I cant leave the club either and I cant do anything at all about it. My EA account isnt linked with anything, so I dont get how it is in another club with my EA account when I didnt join any clubs ☹️
- EA_Kent5 years ago
Community Manager
Thank you for the additional info!
/Kent
- 5 years ago
@EA_Kent Do you have any suggestions or solutions yet? It’s now been a week since I first reported having the issue.
- 5 years ago
Hey I am having the same issue as these people my account is telling me that i am already in a club and i never knew i was!!
- EA_Kent5 years ago
Community Manager
Hey @joeynaptime,
I've sent this up to the team for a look, but I'm afraid I don't have any updates right now. If I hear back with some news I'll be sure to let everyone know.
/Kent
- 5 years ago
Hi @EA_Kent ,
Frustration is growing as i've still not heard of a solution yet. Browsing these forums it appears to be a common issue, if i contact support directly would they be able to clear up the issue on my account? The other EA account that was linked to mine has been hooked up to their own account, so switching it back to mine is no longer possible due to the cooldown you guys have on linking accounts.
- EA_Kent5 years ago
Community Manager
Hey @joeynaptime,
I get the frustration. I'm sorry I don't have any new updates to share on this. I was hesitant to suggest contacting EA Help on this because I'm not sure if they can help in every case. I saw that someone earlier in this thread mentioned they were able to fix this for them, but it might not be the same for everyone.
If you'd like to get in touch with EA Help to see if they can fix this in your case you're definitely welcome to contact them. You can find more details on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead.
/Kent
- 5 years ago
This thread was created back in December of 2020, so we are going on 5 nearly 6 months of no solutions? Is there really no way for us to simply provide our GT’s or usernames or whatever and be manually removed from clubs on your end?
This is forcing us to use third parties to try and find communities of people to play with. And preventing us from achieving the badges and accolades associated with playing with club members. That’s not to mention the communities and relationships formed when using this resource.
I’m extremely disappointed that there’s been no progress on this bug yet, and all I’m seeing is you collecting information and not providing updates.
- EA_Kent5 years ago
Community Manager
Hey @joeynaptime,
I can understand the frustration. I'm sorry I don't have more information to share on this.
In the meantime I would recommend getting in touch with EA Help to see if they can help by relinking the accounts so you can leave the club manually. You can find more info on how to create a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead.
/Kent
- 5 years ago
I have the same issue now, No option to leave but yet I have a unwanted clan tag. Until there is a solution to this, You can temporality make a new club and then leave it and that will clear you clan tag for little while but you'll have to keep doing it
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