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flakeeey0304's avatar
5 years ago

Can't disable crossplay

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? FLAKEEEY
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In all of the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I literally play with PlayStation players even though I have disabled Crossplay in my Xbox settings.
What should be happening instead? The option to disable crossplay on the game itself is greyed out; I literally cannot disable crossplay in Apex Legends.
Steps: How can we find the bug ourselves? Literally play your game

Crossplay should have been opt in, not opt out. I have gone against far more PlayStation smurfs in two days, than the entirety of Xbox only Apex. Skill based matchmaking is is useless & seems to have gotten worse with Crossplay. Do the Devs even realize how much of a skill gap there is between Platinum & Diamond?!?!  

8 Replies

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  • Once you disable cross play you get get into a game, it does put any other players into queue. Crossplay should be disabled automatically so it’s fair, and only people who wanna play crossplay get to. Crossplay has just ruined a lot of things in this game

  • I know the advice is 3 years old but this doesn’t work anymore for anyone who came here looking for answers. 

    Apex will remove the logos of everyone you play with and tell you it’s an Xbox only lobby, but you are definitely still playing with PC and Sony players. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello,

    I'm going to lock this thread to prevent further "necro-posting". Please start a new thread for issues going forward. Thank you.

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