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Geezer108's avatar
5 years ago
Solved

Cant get into Apex due to "No servers Found"

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD 3500u
Enter RAM memory size in GB 12GB
What is your gamertag/PSN ID/EA Account name? Geezer108
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)? Bloodhound
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was trying to log into the game but kept getting the no servers found text.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was trying to log into the main menu.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I do not recall as This is the first time in a while I have logged or tried to log into the game.
When did this happen? (dd.mm.yy hh:mm) 5/17/21
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I just cannot log into the the main menu of the game at all. I will constantly get the no servers found issue or text. This problem has occurred before but after a few attempts I was able to get in but now i just cannot get in at all.
What should be happening instead? I should have the ability to get into the the games main menu.
Steps: How can we find the bug ourselves? I do not know how you can fix the bug but i would assume by getting into my account.

No matter what I will always get the "No Servers Found" text when trying to get the the main lobby.

  • @Geezer108 

    Check your game files are free of corruption by right clicking the game in Origin and then choose Repair.

    Let that process finish and then retry playing.

    Thanks.

5 Replies

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Geezer108 

    Check your game files are free of corruption by right clicking the game in Origin and then choose Repair.

    Let that process finish and then retry playing.

    Thanks.

  • What would you suggest for a ps4 player having the same problem 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    3 years ago

    @mr_meetyou Hey, in this case it sounds like you might not have the right version of the game. Can you check for updates from the PS4 main menu then check again?

  • I’m getting the same thing for the past 2 days I’ve restarted my pc, updated my game and still not working 

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