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DirkJanPro's avatar
DirkJanPro
4 years ago

cant invite friends Xbox One

Product: Apex Legends Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One What is your gamertag/PSN ID/EA Account name? DirkJanPro Please provide your squad mates' ...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
4 years ago
Hey, if you log in here you can manage your privacy settings, perhaps you need to loosen up some restrictions: https://myaccount.ea.com/cp-ui/privacy/index

You may need to check Xbox privacy too, but that error implies the issue lies on the EA-side settings.

Thanks.
DirkJanPro's avatar
DirkJanPro
4 years ago

Hi David thx for your reply but,

i have already tried many things on my ea account and i am also logd in to a ea e-mail addres that i didn't creat, i dont know the password of that e-mail en i have tried many things in the setting but nothing is working.

i dont know if it is possible that someone at ea can change the setting for me if that is possible it should be nice if someone could do it for me

microsoft account of [snip, please don't post email addresses]

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    4 years ago
    Hey, please don't post emails here, we can't use it and we don't want folks sharing personal info.

    For getting logged in with an email you didn't create, it sounds like you'll want to contact support to have a look at your account. Once you have full control back, then hopefully you can get the cross-play blocker sorted out.

    In the meantime it might be helpful to test on your system with a new/throwaway account. If the issue persists on that one, it sounds like the issue is due to a local system setting.
    • DirkJanPro3's avatar
      DirkJanPro3
      4 years ago

      Hi David,

      i found the reason i cant play with friends it is because i have a children account.

      is it possible that this get change because i share my account with my sister (23) that also wants to play but cant right now, it is because i made the account on my xbox account that is jonger and my sister payd for wraith heirloom we both are pissed because we cant play right now.

      is it possible it can change

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