Forum Discussion
EA_David
Community Admin
4 years agoHey, please don't post emails here, we can't use it and we don't want folks sharing personal info.
For getting logged in with an email you didn't create, it sounds like you'll want to contact support to have a look at your account. Once you have full control back, then hopefully you can get the cross-play blocker sorted out.
In the meantime it might be helpful to test on your system with a new/throwaway account. If the issue persists on that one, it sounds like the issue is due to a local system setting.
For getting logged in with an email you didn't create, it sounds like you'll want to contact support to have a look at your account. Once you have full control back, then hopefully you can get the cross-play blocker sorted out.
In the meantime it might be helpful to test on your system with a new/throwaway account. If the issue persists on that one, it sounds like the issue is due to a local system setting.
4 years ago
Hi David,
i found the reason i cant play with friends it is because i have a children account.
is it possible that this get change because i share my account with my sister (23) that also wants to play but cant right now, it is because i made the account on my xbox account that is jonger and my sister payd for wraith heirloom we both are pissed because we cant play right now.
is it possible it can change
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