Cant join game mode after a while

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Labirys-
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Fatihxde
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Does not matter
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing game as everyone does
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1 or 2
When did this happen? (dd.mm.yy hh:mm) It started back when i first played the game(so it was first week of the game)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can go through anywhere in the waiting menu, i can vote ready but cant see the tick and neither participate to the match. My friends tell me that they are one man missing.
What should be happening instead? Need to see the tick mark near my name and join to the match
Steps: How can we find the bug ourselves? I actually dont know its just happens like every 5 minutes even tho im afk or playing the game

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As the photo shows it stuck like that. I know the temporary solution such as return to main menu options or close and restart the game. But it annoys me and my squad mates. Its okay for pubs but in ranked even tho we  are not competitive it makes us crazy. So please help me. Thanks for taking your time