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xmunroe3155's avatar
xmunroe3155
5 years ago
Solved

Cant join, invite or be invited to club.

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? Doctorx3155 Please provide your squad mates'...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @xmunroe3155 

    Gotcha, thanks for the update!

    Would you mind if we try out some troubleshooting to see if there might actually be a connection-related issue that's causing this? I'd recommend starting off with the basic connectivity steps from the EA Help website first to see how that goes. 

    If you're still having trouble after that check out the PlayStation-specific steps as well. Let me know how that goes when you've got the chance. Thanks again!

    /Kent

xmunroe3155's avatar
xmunroe3155
5 years ago

Just the one that they are searching just checked for you guys as I know this is pretty head scratching its just weird they can't invite me.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@xmunroe3155 

Gotcha, thanks for the update!

Would you mind if we try out some troubleshooting to see if there might actually be a connection-related issue that's causing this? I'd recommend starting off with the basic connectivity steps from the EA Help website first to see how that goes. 

If you're still having trouble after that check out the PlayStation-specific steps as well. Let me know how that goes when you've got the chance. Thanks again!

/Kent

  • xmunroe3155's avatar
    xmunroe3155
    5 years ago

    Ya covered all that including the reinstall only thing I haven't covered was contacting the ISP as the problem extends to multiple devices not on my connection, still puzzled they can not search me within the invite area of the club as well as they are not listed. I think what happen was they send me an inv before I had updated to the next version and from there it got stuck in some nonesense as when I log on it quickly shows 1 inv and then dissappears. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @xmunroe3155 

    Thanks for following up! Do you know if you have more than one PSN ID linked up to the same EA Account you're currently using? 

    /Kent

  • xmunroe3155's avatar
    xmunroe3155
    5 years ago
    @EA_Kent Nah I checked only the Doctorx3155 account, I checked all that once you mentioned the child account.
  • King5805's avatar
    King5805
    5 years ago

    I'm also having this problem and even after trying everything I found in this forum, nothing is working, I can't invite my friend to my club and neither can anyone in my club, other people from other clubs can invite said friend but nobody in my club can, it says said friend doesn't exist. 

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