cant load into any matches on sydney servers

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 3060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Aarian7
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. mozzie1875
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? octain
Which Legends were your squad mates using (if applicable)? raith
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. i have no clue
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i have no clue
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 5/1/25
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? cant load into any sydney severs
What should be happening instead? load into a sydney server and play matches
Steps: How can we find the bug ourselves? i have no clue

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i dont know