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TonOncleSaBol's avatar
TonOncleSaBol
5 years ago
Solved

Can't log in - Code 100

Product: Apex Legends Platform:Nintendo Switch Please specify your platform model. Nintendo Switch What is your gamertag/PSN ID/EA Account name? TonOncleSaBol Please provide your squad mates' g...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @TonOncleSaBol, 


    When you have the chance please check and make sure that your Nintendo Switch is set to the correct date and time in the system settings. I've seen some cases where having the wrong date or time on the console can cause this error. 

    Let me know if you're still running into the same error message after that. Thanks!

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @TonOncleSaBol, 


When you have the chance please check and make sure that your Nintendo Switch is set to the correct date and time in the system settings. I've seen some cases where having the wrong date or time on the console can cause this error. 

Let me know if you're still running into the same error message after that. Thanks!

/Kent

dragold227's avatar
dragold227
5 years ago
  1. I have the same error and it on switch too
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @dragold227, 

    Were you able to check and make sure your Switch console is set to the correct date and time? That should help with the Code 100 error.

    /Kent

    • dragold227's avatar
      dragold227
      5 years ago
      @EA_Kent I have tried that and it didn't work I also tried changing the time and date setting and still nothing
      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Hey @dragold227, 


        Did you use the option to synchronize the system time over the internet, or did you manually enter the date & time? If you manually set it, can you try using the option to sync it via the internet to see if that helps? 

        /Kent

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