Forum Discussion

ftriton1729's avatar
5 years ago

Can't uncheck ready button; can't get into game, or chose game mode.

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 590
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? 3nnui
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? n/a
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. After leaving a game, it doesn't let me start a new one; the ready button is clicked but it just says connecting forever and I can't uncheck the ready button. Every thing else works: I can change skins etc, just can't chose game mode and go into a game.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? A few
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue?
What happens when the bug occurs? After leaving a game, it doesn't let me start a new one; the ready button is clicked but it just says connecting forever and I can't uncheck the ready button. Every thing else works: I can change skins etc, just can't chose game mode and go into a game. To get into a game, I have to restart my game by closing it and reopening it.
What should be happening instead? Should let me uncheck the ready button and get into a game, as well as being able to chose the game mode that I want to go into.
Steps: How can we find the bug ourselves? Should let me uncheck the ready button and get into a game, as well as being able to chose the game mode that I want to go into.

After leaving a game, it doesn't let me start a new one; the ready button is clicked but it just says connecting forever and I can't uncheck the ready button. Every thing else works: I can change skins etc, just can't chose game mode and go into a game.

1 Reply

Replies have been turned off for this discussion
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @ftriton1729


    Do you mind if we try out some troubleshooting steps to see if we can help stop this from happening? When you have the chance I'd recommend starting off with the basic connectivity steps from the EA Help website to see if that helps at all. 

    If you're still running into the same issues after that check out the PC-specific steps as well. Let me know how this goes once you've had the chance to give it a shot. Thank you!

    /Kent

About Apex Legends Bug Reports - Archive

23,008 PostsLatest Activity: 6 years ago