Can't upgrade to premium Battle Pass
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX 6600
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? 666yosh
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? -
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. battle pass menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i want to buy battlepass but no interface to purchase when i press buy button
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 19.09.2023
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? i cant buy battlepass
What should be happening instead? theres interfaces to purchase the battle pass
Steps: How can we find the bug ourselves? -
i want to buy battlepass but no interface to purchase when i press buy button. nothing happen when i press the upgrade button in game (you can see the attachment. i attach the screenshot the button did i click)
[CM - Edited title for ALL CAPS]
Hey everyone,
We've confirmed this issue has been resolved following the hotfix yesterday, thanks once again for all the patience while we got this handled.
Closing the thread down here as the battle pass can once again be unlocked normally, but let us know if any separate issues pop up!