Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Salted Lord
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. south west rift portal near hydroponics
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i went through the portal came out in the ring went back through (ended where i started)
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? about 10
When did this happen? (dd.mm.yy hh:mm) 02/11/2020 4:40est
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? cant use any abilities weapons gernades tridents or pick up any item and cant see hands on screen
What should be happening instead? u should be able to just use those things
Steps: How can we find the bug ourselves? use phase runner and then try going back in it before you come out of phasing
from what i understand with my own testing its when you try to enter the portal again (by walking backwards) before you can perform an action. It seems that it mess with the game and locks you in that state. I have posted 2 video on reddit of it happening
link to the reddit page: https://www.reddit.com/r/apexlegends/
link to the second video of it happening: https://www.reddit.com/r/apexlegends/comments/jpd5jj/this_is_the_second_time_d/
if needed i can explain further of how to get it ive done it multiple times now
going through the phase runner that leads into rift does get rid of the problem
