Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? silversword336
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. H3nryO
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Portal moving into Rift
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Redeployed out of the portal tube
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10+
When did this happen? (dd.mm.yy hh:mm) 7/11/20 11:50
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? After landing from the redeploy/portal going into rift, I was unable to use any healing items, my ability or my ultimate. I was able to bring up the medical supplies wheel and tried to us the meds manually by pressing A but this didn’t work either. Retook the portal again to try and fix but this didn’t work
What should be happening instead? Been able to use my healing items, ability and alt.
Steps: How can we find the bug ourselves? Unsure what triggered it. Was working fine until I took the portal into rift
Unfortunately was unable to capture any footage of this
I have also just encountered this bug. I believe it's due to opening the healing item wheel while teleporting through the large rifts. It made me die in the ring because I couldn't heal, so hopefully, this gets fixed soon
