Can't Use Weapons or Abilities after Using Portal
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? ISwanky JI
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Grade A StickyD
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Horizon
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. On Olympus map where the 2 giant portals meet
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Teammate went into the portal, came back out and couldn’t sprint, couldn’t pull out his guns, couldn’t use zip lines or jump towers, and couldn’t use his power ups.
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? We never went into the portal but as soon as we did it happened. The bug is 1/1.
When did this happen? (dd.mm.yy hh:mm) 11/5/20 12:00pm
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can’t pull out weapons, can’t sprint, can’t use zip lines or jump towers, can’t use special abilities. Literally can only walk and ping.
What should be happening instead? I should be able to play the game.
Steps: How can we find the bug ourselves? Go into the portals on the new map, Olympus.
The portals on Olympus make your character a potato. Quite annoying.
[Admin - updating thread title to reflect issue and for search results]
