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Lalalalala0327's avatar
5 years ago

Choppy gameplay

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB 64
What is your gamertag/PSN ID/EA Account name? lalalalala0327
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? any
Which Legends were your squad mates using (if applicable)? any
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Doesnt matter
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? two
When did this happen? (dd.mm.yy hh:mm) 13/05/21/02:51
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? For the past few days, ever since the legacy update, after playing one or two games, the game starts becoming choppy. It freezes every other seconds. My movement isn't effected, but to me, everyone else is moving at 1fps, teleporting everywhere. I can't aim or shoot anything. I can't see enemies clearly because they're teleporting everywhere. I've uninstalled the game several times, and switched from origin to steam. Issue still occurs
What should be happening instead? Fluid normal gameplay
Steps: How can we find the bug ourselves? I have no clue, my friends say they are not experiencing it.

For the past few days, ever since the legacy update, after playing one or two games, the game starts becoming choppy. It freezes every other seconds. My movement isn't effected, but to me, everyone else is moving at 1fps, teleporting everywhere. I can't aim or shoot anything. I can't see enemies clearly because they're teleporting everywhere. I've uninstalled the game several times, and switched from origin to steam. Issue still occurs

2 Replies

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @Lalalalala0327.

    Thanks for reaching out to us. I'll try to help with this. Are you on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not.

  • Hello, sadly it didn’t. Also, after every game I have to alt f4 the game to leave. It won’t let me connect it lobby.

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