Forum Discussion
I have been kicked (as owner) from my club twice on Xbox. This happens whenever I switch from one xbox profile to another. The workaround I currently have is to make sure to quit the game before changing profiles.
... and to clarify. Both profiles have cross play ENABLED. It appears to be a transient state between profiles where the game thinks cross play is DISABLED.
- 5 years ago@xComster i only have one profile on my xbox playing, but now that you are saying that i may have pressed 👍 Switch Profile by misstake.
- EA_Kent5 years ago
Community Manager
Hmm, interesting. Thank you for the info. I'll pass this along.
/Kent
- 5 years ago
Same thing just happened to me.
I got kicked from a club that I created. And I'm a PC user.
- 5 years ago
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Shadowasasin908
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Cutekillerrozu
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? None
Which Legends were your squad mates using (if applicable)? None
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was loading in and opening the game for the first time today.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting up the game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 11/19/20 10:05pm? EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was kicked out of the club I had made, and my friend still sees me as the club leader even after restarting the game. I am unable to view the club nor join it when the club was set to open. I have also tried to make a new club and it says my EA account is associated with a different club on a different platform. I only play on xbox and don't even have it downloaded on pc.
What should be happening instead? Nothing
Steps: How can we find the bug ourselves? I don't know how you can find the bug.
...
- 5 years ago
I need this fixed I have the same problem and it’s making me and all my friends want to delete the game
- 5 years ago
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? TheGeneralJoey
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Slicedbread4u
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Na
Which Legends were your squad mates using (if applicable)? Na
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Na
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In the lobby signing out of my gamertag
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Many. Unknown
When did this happen? (dd.mm.yy hh:mm) 20.11.20. 11pm central
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I get an error message that States my cross play settings have changed and I have been removed from the club. I have not changed my cross play settings and am the club admin. Club name is Wizard Club, tag is WZRD. This has happened at least a half dozen times since clubs have been added.
What should be happening instead? I should not be removed from the club
Steps: How can we find the bug ourselves? Unknown seems to be random.
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? TheGeneralJoey
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Slicedbread4u
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Na
Which Legends were your squad mates using (if applicable)? Na
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Na
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Signing out of my Gamertag
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? A lot unknown
When did this happen? (dd.mm.yy hh:mm) 20.11.20. 11pm central
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? When signing out of my gamertag in the lobby I sometimes get an error message that states my cross play settings have changed and I have been removed from the club. I was the club creator. Wizards Club WZRD clan tag. I have not changed my cross play settings. This has occurred a half dozen times at least.
What should be happening instead? I should not be removed from the club I have created and amthe admin of.
Steps: How can we find the bug ourselves? Not sure it seems random but occurs in the main lobby usually when I am signing out of my gamertag.
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