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DieAnotherDay75's avatar
DieAnotherDay75
5 years ago
Solved

CODE:NET issue

Product: Apex Legends Platform:Steam-PC Please specify your platform model. PC AMD or Nvidia Model Number Grapics Card:1050 Ti Msi CPU: intel i3 3240 3,40 Ghz Enter RAM memory size in GB 12 GB W...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @DieAnotherDay75, 


    Let's try out some troubleshooting to see if we can help with the code:net errors you've been seeing. 


    When you've got the chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website to see if that helps. If you're still getting the same error message after that check out the PC-specific steps as well. 

    Let me know how that goes once you've had the chance to give it a shot. 


    Thanks!

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @DieAnotherDay75, 


Let's try out some troubleshooting to see if we can help with the code:net errors you've been seeing. 


When you've got the chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website to see if that helps. If you're still getting the same error message after that check out the PC-specific steps as well. 

Let me know how that goes once you've had the chance to give it a shot. 


Thanks!

/Kent

DieAnotherDay75's avatar
DieAnotherDay75
5 years ago
@EA_Kent I'm sorry I wasn't being here in 2 week ı have chance to reply now. I tried this already and ı did clean start to windows ı tried already so many way but nothing helped me
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @DieAnotherDay75 

    No worries! Thank you for following up with me. 

    Can we try setting a different DNS in Windows to see if that helps? I've seen some cases where that can make a difference. You can update the DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you select the Manual option you can enter a DNS of your choosing. 

    I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you'd prefer using instead that's OK as well. Let me know if you're still getting the same error message after that. 

    Thanks again, 

    /Kent

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