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splishSPL4SH's avatar
10 months ago

Crash on Startup/Failure to start

Product: Apex Legends
Platform: Windows PC, Steam
Please specify your platform model. 
What is your gamertag/PSN ID/EA Account name? spl1shspl4sh
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Vibrance GUI
How often does the bug occur? Every attempt to startup.
How severe is your issue? Major impacts to gameplay

The crash report handler did it's thing and I can't even attach the file to this post, yippee.

I'm very wired right now so I'll just give the history to the best of my ability. I wanted to play the scourge on life and death itself, Valorant, on a true stretched display resolution on my AMD rig. In order to do so, I had to make some custom display resolutions in the AMD Radeon software, and go into device manager and disable the monitor drivers. Everything else occurred in the in-game settings, yay, I can play with a stretched resolution. I log into Apex, and it wouldn't open. Concerning. Verified my files, log in, whoops, now I can't use 1680 x 1050, its giving me black bars when it didn't before. Okay, that's fine, I like Apex more than I like Valorant, but I don't want to give up the stretched resolution because I despise Valorant and in order to remain friends with my friends I have to get good. That's fine, I can play Apex on 16:9, that's okay, do some stuff in the AMD Radeon software, didn't work so I rolled it back, added some stuff to my Steam launch options, the cubemaps and such so now it looks like this (-high -novid -dev +cl_showpos 2 -forcenovsync -refresh 75 +fps_max 100 +building_cubemaps 1 +mat_letterbox_aspect_goal 0 +mat_letterbox_aspect_threshold 0), that's fine, didn't fix the black bars, but I could still play Apex. That's fine, perfectly fine.

That was all last night. 

This morning, Apex was fine. I played a game, in 16:9. Then I had to update GTA V on the Epic Games Store, surely nothing of worry. Put my computer to sleep, disappear for a couple of hours, and then I come back to boot up Apex. Won't boot. That's fine. Verify my files, try again.

And here we are now. I'm not the most savvy when it comes to the innerworkings of my computer, something I'm trying very hard to rectify. But honestly, what the * is happening to Apex, I'm not even playing on the beta DirectX 12, I tried it once before doing the whole Valorant stretched resolution thing and it worked. There. This is utter *, and I can't even attach the file the crash handler made, do I just email that straight to EA support? I've literally never had this issue before and it's pissing me off. Maybe I should just sell my PC.

Thanks y'all.

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