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9thPower's avatar
7 years ago

Crash Report, R9 390 AMD

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number R9 390 8GB - MSI
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? 9thPower
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline, Bloodhound, Octane
Which Legends were your squad mates using (if applicable)? Wraith?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Various
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Various things, Most crashes have been on drop, but many now are happening mid match. Seems to happen a lot when I press multiple keys.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Depends, can be often, can be infrequent, tried many fixes.
When did this happen? (dd.mm.yy hh:mm) Since game came out
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I crash to desktop, no error present
What should be happening instead? Game running good
Steps: How can we find the bug ourselves? Use an R9 Card probably...

Have been crashing often since game came out. Tried many things, have had mixed results. Running AMD R9 390, many other crashers seem to have similar cards to this series so perhaps something is pertaining to this hardware. PLEASE HELP!!!!

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