Crash to desktop: Resource-Exhaustion-Detector, bad_module_info
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1070
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? EA Rlyr
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. logo animation just before the drop
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. waiting for the animation to finish
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0, I just started the game
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? crash to desktop
What should be happening instead? no crash or specific error message
Steps: How can we find the bug ourselves? it happens rarely, idk
I'm running a intel core i7-4790k
Windows event:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Resource-Exhaustion-Detector" Guid="{9988748E-C2E8-4054-85F6-0C3E1CAD2470}" />
<EventID>2004</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000020000000</Keywords>
<TimeCreated SystemTime="2019-02-17T22:09:44.992087600Z" />
<EventRecordID>7395</EventRecordID>
<Correlation ActivityID="{26674695-60EC-497E-BA43-9498104BA11B}" />
<Execution ProcessID="9060" ThreadID="7904" />
<Channel>System</Channel>
<Computer>Garrett</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<MemoryExhaustionInfo xmlns="http://www.microsoft.com/Windows/Resource/Exhaustion/Detector/Events">
<SystemInfo>
<SystemCommitLimit>16442265600</SystemCommitLimit>
<SystemCommitCharge>16314421248</SystemCommitCharge>
<ProcessCommitCharge>10157162496</ProcessCommitCharge>
<PagedPoolUsage>230313984</PagedPoolUsage>
<PhysicalMemorySize>8538157056</PhysicalMemorySize>
<PhysicalMemoryUsage>5029212160</PhysicalMemoryUsage>
<NonPagedPoolUsage>191877120</NonPagedPoolUsage>
<Processes>154</Processes>
</SystemInfo>
<PagedPoolInfo>
<Tag_1>
<Name>MmSt</Name>
<PoolUsed>65089504</PoolUsed>
</Tag_1>
<Tag_2>
<Name>CM25</Name>
<PoolUsed>16998400</PoolUsed>
</Tag_2>
<Tag_3>
<Name>MmRe</Name>
<PoolUsed>14682720</PoolUsed>
</Tag_3>
</PagedPoolInfo>
<NonPagedPoolInfo>
<Tag_1>
<Name>NVRM</Name>
<PoolUsed>22998384</PoolUsed>
</Tag_1>
<Tag_2>
<Name>ArIc</Name>
<PoolUsed>12579440</PoolUsed>
</Tag_2>
<Tag_3>
<Name>EtwB</Name>
<PoolUsed>11365312</PoolUsed>
</Tag_3>
</NonPagedPoolInfo>
<ProcessInfo>
<Process_1>
<Name>r5apex.exe</Name>
<ID>2240</ID>
<CreationTime>2019-02-17T22:07:13.354233600Z</CreationTime>
<CommitCharge>6406320128</CommitCharge>
<HandleCount>959</HandleCount>
<Version>1.0.0.0</Version>
<TypeInfo>201</TypeInfo>
</Process_1>
<Process_2>
<Name>logitechg_discord.exe</Name>
<ID>7648</ID>
<CreationTime>2019-02-17T18:34:16.613989800Z</CreationTime>
<CommitCharge>992141312</CommitCharge>
<HandleCount>7554</HandleCount>
<Version>9.2.65.0</Version>
<TypeInfo>210</TypeInfo>
</Process_2>
<Process_3>
<Name>HueSync.exe</Name>
<ID>10148</ID>
<CreationTime>2019-02-17T21:49:58.552316500Z</CreationTime>
<CommitCharge>272306176</CommitCharge>
<HandleCount>668</HandleCount>
<Version>1.2.0.8</Version>
<TypeInfo>219</TypeInfo>
</Process_3>
<Process_4>
<Name>
</Name>
<ID>0</ID>
<CreationTime>1601-01-01T00:00:00.000000000Z</CreationTime>
<CommitCharge>0</CommitCharge>
<HandleCount>0</HandleCount>
<Version>0.0.0.0</Version>
<TypeInfo>0</TypeInfo>
</Process_4>
<Process_5>
<Name>
</Name>
<ID>0</ID>
<CreationTime>1601-01-01T00:00:00.000000000Z</CreationTime>
<CommitCharge>0</CommitCharge>
<HandleCount>0</HandleCount>
<Version>0.0.0.0</Version>
<TypeInfo>0</TypeInfo>
</Process_5>
<Process_6>
<Name>
</Name>
<ID>0</ID>
<CreationTime>1601-01-01T00:00:00.000000000Z</CreationTime>
<CommitCharge>0</CommitCharge>
<HandleCount>0</HandleCount>
<Version>0.0.0.0</Version>
<TypeInfo>0</TypeInfo>
</Process_6>
</ProcessInfo>
<ExhaustionEventInfo>
<Time>2019-02-17T22:09:44.745082900Z</Time>
</ExhaustionEventInfo>
</MemoryExhaustionInfo>
</UserData>
</Event>
Co-occuring event:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-17T22:09:44.285991300Z" />
<EventRecordID>9541</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>bad_module_info</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>00000000</Data>
<Data>0000000000000000</Data>
<Data>8c0</Data>
<Data>01d4c70d22d60bc0</Data>
<Data>bad_module_info</Data>
<Data>unknown</Data>
<Data>86f50a4b-3689-4d43-ba94-2020f23d196b</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
