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hawkeyepeww's avatar
7 years ago

Crash when flying to a destination after jumping out of the plane

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 480
Enter RAM memory size in GB 4
What is your gamertag/PSN ID/EA Account name? Hawkeye-Peww
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Jumping out of the plane
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 13.02.19 19:10 CET
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Screen freezes for 5 seconds. Then the game closes and de desktop is shown. No error is shown.
What should be happening instead? playing the game
Steps: How can we find the bug ourselves? I don't know

The update today makes Apex Legends Crash even more then before the update. It happens when i jump out of the plane.
De game goes away and i am back on the desktop. No error dialog is shown.

I thought it had to do with Discord running in the background, but i stopped using discord.

See: https://answers.ea.com/t5/Bug-Reports/Random-Crash-Close-when-also-using-Discord/m-p/7460857/highlight/true#M920

6 Replies

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  • I have the same issue. I am using discord but i think the problem is when u equiped a skin or sth on a champ and then play it

  • I was playing all day long and there was no issue, then i obtain a skin and equiped it. Now, when i flew out the plane  i crashed with the error up there

  • My game has crashed multiple times in a row. I only have had 1/2 games where the game hasnt crashed. It NEVER crashes this frequently pre-patch. Same for my squad mate. 

    For some reason I cant create a thread (authentication failed) but the game is constantly crashing at seemingly random times.

  • GazOnDaily's avatar
    GazOnDaily
    7 years ago

    And again....the game is CONSTANTLY crashing for me and my mates. Seriously...

  • ZAKRI555M's avatar
    ZAKRI555M
    7 years ago
    same here and i was angry after this update , nothing change same problem
  • same problem, i have i5 6500 and rx 480, i think problem is rx480 anyway my solution.

    1. Reinstall Origin and in AppData and ProgramData remove origin folders. Maybe You must in Control Panel set "show hidden folders and files"

    2. Go to SERVICES Find and change service: Origin Client Service and EasyAntiCheat - PROPORTIES - RECOVERY set every failure "restart the service"
    3. turn off GameDVR:
    HKEY_CURRENT_USER/System/GameConfigStore/Right click and modify GameDVR_Enabled to 0
    HKEY_LOCAL_MACHINE/SOFTWARE/Policies/Microsoft/Windows/(Create folder "GameDVR" without quotes)/(Inside the folder create a new D_WORD called "AllowgameDVR" no quotes and set it to 0"
    4. set origin and apex game "run as administrator"
    5. I turn off "origin in game" in origin options and every game in origin.

    https://answers.ea.com/t5/Technical-Issues/Apex-legends-crashing-without-error/m-p/7474666/highlight/true#M13528

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