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ChatoV1011's avatar
6 years ago
Solved

Crashing on Xbox one

Product: Apex Legends Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One What is your gamertag/PSN ID/EA Account name? ChatoV101 Please provide your squad mates' g...
  • SpyrosFPS's avatar
    6 years ago
    @ChatoV1011
    Wow og xbox one let's try few things and see how it goes. I don't understand if it's a connection issue but If it's a freeze with a sound drrrr or crash then follow these steps:

    Press the Xbox button to open the guide.
    Select System > Settings > System > Console info > Reset console
    Select Reset and Keep my Games & Apps.

    Select System > Settings > General > Power mode & startup > Power mode > Select Energy-saving

    Select System > Settings > System > Console info > Disable enhanced error reporting

    Press the Xbox button to open the guide.
    My games & apps > Apex Legends > press more options > Manage game & add-ons > Saved data > Reserved space > Clear Reserved space
    This might fix any corrupted data.
    In-game brightness might reset.

    Power Cycle
    -Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    -Unplug the console's power cable.
    -Press the Xbox button on the front of the console to expel any remaining power.
    -Plug in the console's power cable.
    -Wait 10 seconds.
    -Turn on Xbox.

    Another thing you could try is if you play on external hard drive then move the game to internal hard drive.

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