7 years ago
Crashing to Desktop No Error
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 1060 3GB Enter RAM memory size in GB 16 What is your gamertag/PSN ID/EA Account name? cool...
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rx 470 4gb
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? XX_R3CKY_XX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Has happened in many different locations, during fights, during looting, during running etc
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Its happens randomly at any time and doesn't seem to be linked to a single action for example crashed while i was fighting one time and another time crashed while i was looting.
Did your squad mates also experience the issue? happened only in 1 match where the entire player base crashed. this happened on 14th feb 2019.
How many matches had you played in a row before the issue occurred? Its random. Sometimes game crashes every match. sometimes i am able to play 2-3 or more matches in a row.
When did this happen? (dd.mm.yy hh:mm) havent been keeping tabs since its so often but if i have to give a date then 13/14/15 feb 2019
How often does the bug occur? i would say 50-70% of the times.
How severe is your issue? Major. since the game crashes and renders me unable to play. makes things really frustrating. thought about uninstalling but i like this game.
What happens when the bug occurs? the game freezes for 1 or 2 seconds and then crashes to desktop
What should be happening instead? the game shouldnt be crashing .
Steps: How can we find the bug ourselves? Due to the random nature all I'm doing is playing the game. Thus steps to repo can't be given.
i can post my configs if it helps
cpu- i5 3570k no oc
gpu- rx 470 4gb
gfx driver version - radeon 19.2.1
ram - 8gb ddr3 1600 mhz
os - windows 10 64 bit ( 1809.17763.316 )
Game crashes to desktop with no error. started happening sometime after launch. the game worked well for a day or two then started crashing. Normally at least once a day for me. No error message is given and i dont know if there are any logs saved when the game behaves abnormally. if it does, then i dont know where to look at.