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gremilien's avatar
5 years ago

Currencies gone

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Rx580
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Gremilien
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Login screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logged in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? All of my currencies disappeared
What should be happening instead? I should have the currency i earned!!
Steps: How can we find the bug ourselves? I have no idea. Perhaps your server security???

I logged in and all my currency is gone. Apex coins and crafting materials.  I went from 900 Apex coins to 0 and from 1385 crafting materials to 365. It takes HOURS of my time to accumulate those things and I log in to them being depleted.  

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