Diamond dive trail missing

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? allphaa_q
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. I don't know
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? I don't know
Which Legends were your squad mates using (if applicable)? I don't know
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Rank Rewards
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I didn't do anything.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I don't know
When did this happen? (dd.mm.yy hh:mm) 01.11.23
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? S18 reached Diamonds rank, but did not receive the diamond dive trail in season 19.
What should be happening instead? I should receive the diamond dive trail

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I reached the diamonds rank in season 18 but did not get the dive trail reward in season 19