Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? IKatahuri
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu after match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. After finish a match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2 or 3
When did this happen? (dd.mm.yy hh:mm) About 19:00 - 19:30
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Just finished the match and got points to progress in new event imperial guard but dont get the apex event pack, just the normal one
What should be happening instead? Get the free event pack
Steps: How can we find the bug ourselves? Just see twitter and reddit posts, there are tons of players with the same problem, we deserve to get the pack as the other. Respawn twitted 2 hours later to not open the packs, how can we knew it.
Just reached tier 1 of event tracker, got the badge but not the event pack, I need help.