Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? dkbulgaro
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Sonmarti
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Revenant
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Worlds edge , main city
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? A lot
When did this happen? (dd.mm.yy hh:mm) 07.03.2023
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Started a match before restarting after the event started, when returning from the lobby i received the "old" prize list of the imperial guard, after restarting the game i didn't receive the free event apex pack
What should be happening instead? i should receive 1 free event apex pack
Steps: How can we find the bug ourselves? Give the correct rewards, also if possible give me a free event apex pack and if possible also give one to Sonmarti, he was with me and also got the issue
Our only mistake was playing the game.. please help us get this apex pack
