Disconnected from ranked match but can't rejoin and get penalized
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070 Super
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Raastic
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. vlection,Bang Bokir
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)? Octane,Bloodhound
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In Olympus
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Shooting enemies
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 6
When did this happen? (dd.mm.yy hh:mm) 03.04.21 22:20
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was thrown out to lobby (time out) from ranked match and cannot connect again. I'm losing -72 rp and abandoned which is unfair and not my fault. On the VOD I share below, my friend said that my character was still in match and not dead and not getting disconnected before the penalization start
What should be happening instead? I can rejoin the match
Steps: How can we find the bug ourselves? I don't know
Link to the video of being disconnected and get penalized -> https://www.twitch.tv/videos/973991170
Note:
0:32 start getting disconnected and can't reconnect after thrown out to main menu
6:35 info where I got penalized
Hey, @bdizzle860 have you tried our connective guide and see if that helps?
Let us know what you tried.
/Atic