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ThomasKLY's avatar
ThomasKLY
4 years ago

DXGI_ERROR_DEVICE_HUNG after Season 13 update (ver 3.0.7.26)

Product: Apex Legends Platform: PC Please specify your platform model: PC AMD or Nvidia Model Number: Nvidia RTX2070 SUPER Enter RAM memory size in GB: 32 GB What is your gamertag/PSN ID/EA Acco...
award070710's avatar
award070710
4 years ago

When the Season 13 update came out I immediately started having crashes: DXGI_ERROR_DEVICE_HUNG.

Never had any crashes in Season 12!

But the game crashed in the very first game after the S13 update, and it's been happening in about 40% of games.

They occur seemingly at random. I haven't noticed any pattern.

I'm playing on PC (Steam).  I don't overclock anything, I cleaned download cache, repaired install, I have latest nvidia drivers (for 3060 TI), windows is updated, etc. none of that helped.

I hope I don't sound dramatic when I say the game is unplayable in this state.  I just crashed while sitting under a heat shield: instant loss for my team!

  • rafii6313's avatar
    rafii6313
    4 years ago
    @award070710 Same for me. random crashes since S13 came out.
    Tried everything mentioned in here. Running on a RTX 2070S.
    • Bodaciuos75's avatar
      Bodaciuos75
      4 years ago

      Same issue 

      NVIDIA GeForce RTX 2080 Driver 512.77

      Device Hung 0x887a0006

      Updated Drivers (happened before and after).

      Also:

      CreateTexture 2d FAILED TO create texture_precomputedshadowtexture with HResult 0x887a0005

    • rafii6313's avatar
      rafii6313
      4 years ago
      @rafii6313 Tried:
      - disabling overlays (nvidia, discord, steam)
      - reinstalling directX and vc++ redist
      - reinstalling gpu drivers (with DDU'ing first)

      didnt work. still occasional crashes (about every 5 games)

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