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Q_Spice's avatar
Q_Spice
4 years ago

Easy AntiCheat: Error Validating Code Signing Certificate

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number i7-7800X; GTX 1080ti Enter RAM memory size in GB 32 GB What is your gamertag/PSN ID/EA Account...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
4 years ago
Hi, thanks for the detailed post. From my understanding isn't really an Apex-specific issue, but it does pop up for a variety of games that use EAC.

I'm not hugely familiar with this -I've not seen it happen to Apex itself- but I have seen the most common cause for this to be an anti-virus conflict.

You mention checking for this, but we have seen cases in the past where an AV won't properly allow stuff while it's active. So testing by temporarily disabling it may help determine if that's a factor
  • Tang9374's avatar
    Tang9374
    4 years ago

    i am also encountering this kind of problem also. I tried every solution in internet but it does not solved the problem still ☹️

  • Q_Spice's avatar
    Q_Spice
    4 years ago

    This error is not occurring in over 5 other games I have installed which use the EAC client. I am confident in the assessment that the EAC client is not at fault here.

    AV was also totally disabled when trying that as a possible conflict. It is not the issue either.

    This specific error is caused by a misconfigured SSL certificate. Either the certificate issued to Apex is currently wrong, or Apex isn't recognizing EAC's certificate for Apex.

    It is likely a network-related error of some sort and may be related to the Saviors update in some way. A few others both here and on the subReddit are having the same or similar certificate issues and cannot resolve them at this point.

    • Houtzyboy's avatar
      Houtzyboy
      4 years ago
      @Q_Spice Are you able to share which certificates you deleted to force a re-install of a fresh certificate? I can't find anything in my cert manager regarding EA, Apex, EAC, or the like. I found a forum that said to update the GlobalSign certificates but that was unsuccessful as well.
      • Q_Spice's avatar
        Q_Spice
        4 years ago
        @Houtzyboy It should be under your Steam Directory file pathway

        (Drive):\SteamLibrary\steamapps\common\Apex Legends\EasyAntiCheat\Certificates

        In there should be a game.bin and game.cer

        I just deleted the .cer file and validated the game through Steam. The game recognizes it is missing and reinstalls it upon verification.

        This is the SSL certificate file that EAC uses to link their service to Apex (or any game).

        Easy is currently seeing it as working and linked, whereas Apex sees the link as broken.
    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      4 years ago

      Thanks for the extra info.

      Can you point to the subreddit thread(s)? Any and all examples can help. 

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