9 months ago
Error ban, I need to review
Hello this is a complaint about my EA game apex account being wrongfully blocked. The record shows that my game account broke the rules in the game on June 15. Today, on the 16th, I came to play agai...
- 9 months ago
First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or getting answers (from players & experts) and get back in the game!
To move forward on this, contact the nice folks over at account disputes, they can investigate:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/I'm sorry for your (yours and your three friends') unpleasant experience, but there's no other way than to contact the TOS team.
Also, if you think your account got hacked, please check out these guidelines:
https://help.ea.com/sg/help/account/secure-hacked-ea-account/