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Sinogear's avatar
3 years ago

Freeze out of nowhere

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080 TI / Intel I7-8700K
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Sinogear
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Attached
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. running around
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I don't remember
When did this happen? (dd.mm.yy hh:mm) 10/5/2023 9: (20-30) (GMT +3)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? freeze and error screen
What should be happening instead? nothing, my game should work smoothly......
Steps: How can we find the bug ourselves? I don't know

I was just moving around and all the red signs appears and my game freezes and it says Error and when I tried to login again I couldn't and I lost 3rd with 8 kills and some assists on my placement matches and also I got a 10-minutes penalty, is this a joke? this is not acceptable it all I need mt points, I am not going to pay for your bugs.

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  • @Sinogear Just happened to me. mid game, doing a wraith Q, game sling shot me around all over and then hard frooze. had to kill the apex.exe process and then of course game claims abandon match and gave me a count down timer.

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