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PistolSkin's avatar
PistolSkin
Seasoned Ace
3 years ago

Friends list incorrectly shows friends as level 1 Wraith's

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number 3070 Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account name? PlSTOLSKlN ...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago
@PistolSkin Hi, thanks for the post, it's certainly an odd one.

I doubt it's network related, but can you try power cycling your router and see if doing so has any impact.

I see from your other post you have Steam linked, but do you have any console accounts linked?
  • PistolSkin's avatar
    PistolSkin
    Seasoned Ace
    3 years ago

    Hi @EA_David. Thanks for your response. I can confirm that I have no network issues. I have a dedicated streaming network and web connection. The only things connected to that network is my streaming equipment. It’s constantly monitored for speed and connectivity etc. 

    There are no console accounts connected to my steam or EA accounts. I used to run Apex from Origin but had to reinstall windows after something completely broke it. When I tried to re-install Origin I was informed that it was discontinued. I decided to reinstall Apex using Steam as I launch other apps such as Kovaks from Steam.

    I first noticed issues with my friends list at the start of Season 16, but I did the reinstall of windows not long before this so I’m not sure if it was broken pre Season 16.

    Last week I tried installing the EA app which seems to see all of my friends. However, I don’t want to spend several hours attempting to install and setup Apex via the EA app just to see if my friends list starts working again. I stream Apex almost every day so also don’t want to accidentally mess up Apex on my PC for a day or two.

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      3 years ago
      @PistolSkin That's interesting. I have tagged someone who was dealing with some friendslist issues before, hopefully he'll have some insight.

      For now, are you able to try syncing your Steamfriends again via the EA app and see if that helps?

      https://help.ea.com/en/help/ea/ea-app/how-to-add-friends/

      If you do want to try the EA app route, it's worth nothing that they are separate installs, so if you do have issues with the EA app version of the game it's unlikely to affect the Steam install.
      • PistolSkin's avatar
        PistolSkin
        Seasoned Ace
        3 years ago

        Hi @EA_David. Thanks for looking in to this, I really appreciate it.

        I've checked the EA App and my Steam friends are already imported:

        My Steam friends list is as follows:

        I have been looking in to this myself for several weeks, and can now see that my Steam friends always appear on my Apex friends list (at least when the are offline). But, if I look at their details in Apex today I see that they are all level 1 Gibbys (it was level 1 Wraiths last time):

        I only appear to see EA friends when they are playing Apex, but I am not sure if I can see all of my online EA friends in Apex.

        Here's my current Apex friends list:

        Here's my EA app friends list:

        I have highlighted the friends that are shown as online in Apex (most of them have name changes so cross matching is hard). I can't find Pogtanee or any of their previous names on my EA or Steam list.

        I hope this helps track down what the cause of the problem may be?

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