Fuse's heirloom Collection Event update broke Nintendo Switch
Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? SMLNSHADOW
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Not important
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Doesn't apply
Which Legends were your squad mates using (if applicable)? Doesn't apply
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It happens in every location, it's permanent
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing a match like I normally do
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It has happened in every single match, including the Firing Range
When did this happen? (dd.mm.yy hh:mm) Today
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The matches in Nintendo Switch after this update are all very poor in terms of quality, the whole game just became extremely pixelated, locations in the distance are not loading properly and the entire effects (bullets, punches and even enemies and teammates) are all looking extremely laggy.
What should be happening instead? The matches should be working as usual in the console, with a normal quality on the Nintendo Switch.
Steps: How can we find the bug ourselves? Play any kind of match in the Nintendo Switch console and look at the environment/teammates/shoot a gun. Basically, do any kind of action that implies either moving, or just use the camera.
You just need to move the camera in order to notice how poor the game looks. It looks fine when you don't move, it looks normal. But while moving, the game's textures become all pixelated. The issue also happens when selecting a legend, it shows you exactly the same poor quality of movement in the animations that you will experience through the entire match. It may be hard to notice but in the image below you can see the low quality of Pathfinder's animation and that freezing effect.
Hey folks,
Thanks once again for the continued patience while this was being addressed!
We do consider the matter resolved with yesterday's update, and things should be fixed up with regards to this particular issue.
Do feel free to start up a new thread if you're running into a new situation, thanks!
