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kdreads8's avatar
3 years ago

Game cannot matchmake after playing a match.

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? Kchest808
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Ash
Which Legends were your squad mates using (if applicable)? Horizon, Revenant
Where did the issue occur? Returning to the lobby after a match

Spoiler
Spoiler
 


Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. MP Shell. Right after closing the scoreboard
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Match had ended and we were returning to lobby.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? It happens after a single match.
When did this happen? (dd.mm.yy hh:mm) 07/27/23
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? So off of fresh boot me and my friends can play a match of any-mode. Once the match is over regardless of we win or lose, I can’t ready up and I have to leave the party and return to the “press start” screen to continue playing. Says something about pre-processing and never matchmakes.
What should be happening instead? I should be able to matchmake after playing a match
Steps: How can we find the bug ourselves? Unfortunately it is only happening at my home console. I have a ps5 console at my office and it doesn’t seem to be occurring there. My save data does often error out saying it couldn’t sync? Will add screenshots and videos shortly.

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  • I am playing on PS5 and for example, after playing a casual match, if I select another mode such as Ranked or Three Strikes and start a match, it says "party members are pre-processing" and will not match. Also, if I crossplay with a PC user, I will not be matched match by match. The solution to both of these problems is to go back to the main menu, break up the party, and then re-match, and the match will happen immediately. This is obviously a bug, so please check.

     

    Since I am Japanese, a Japanese translation is also provided below.

     

    P.S.

    PSN ID: Falcon-c-human

    If there is a change in map rotation after S20, it will stop working during processing.

     

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    私はPS5でプレイしてますが、例えばカジュアルマッチを行ったあと、ランクやスリーストライクなど他のモードを選択しマッチを開始すると「パーティーメンバーが前処理中」となりマッチングしなくなります。また、PCユーザーとクロスプレイを行うとマッチ毎にマッチングしなくなります。いずれも対処法として一度メインメニューに戻りパーティーを解散してから再マッチをするとすぐにマッチングします。これは明らかにバグだと思うので確認してください。

     

    私は日本人なので、日本語訳も掲載します。

     

    追伸

    S20になってからマップローテーションで変化があったタイミングで「パーティーメンバーが前処理中」となります。

  • Playing on ps5 but can’t ready up, joins friends party or even view my friends list. I’ve tried everything online but didn’t find anything that works. The only error message I seem to get is party member pre processing. Can’t even load into firing range. I’ve already re installed,updated to no avail.

  • Product: Apex Legends
    Platform:PlayStation 5
    Please specify your platform model. Sony PlayStation 5 Digital Edition
    What is your gamertag/PSN ID/EA Account name? NeonTNG
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? N/A
    Which Legends were your squad mates using (if applicable)? N/A
    Where did the issue occur? In the lobby (waiting area before the match)
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In lobby
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It happens after every game or if I wait in the lobby too long
    Did your squad mates also experience the issue? No
    How many matches had you played in a row before the issue occurred? 10+ seasons
    When did this happen? (dd.mm.yy hh:mm) Everytime I play a game.
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? After joining with a squad and playing a game, upon coming back to the lobby screen, whenever I try to ready up it says "Party member pre processing" and I must leave back to the Game title screen and click back into the lobby for it to work every time.
    What should be happening instead? I should be playing a match of any game mode and upon winning or losing and going back to the lobby screen, I should be able to ready up and play again instead of going back to the title screen and back into the lobby everytime to be able to ready up.
    Steps: How can we find the bug ourselves? I don't know how or why this bug is happening. It also happened on my PS4, now I am playing on my same account on my PS5 and the "party member pre processing" error still stops me from readying up.

    • Error message in game mode saying "Party Member Pre-proccesing"

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