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Reinstalling or updating (if available) your video drivers is advised here.
Some additional troubleshooting:
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Clear your Origin cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Thanks.
- 4 years ago
@EA_Barry wrote:Reinstalling or updating (if available) your video drivers is advised here.
Some additional troubleshooting:
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Clear your Origin cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Thanks.
No no no no no.... this is a new error consistently happening since season 13 update.
Don't start with the updates..... Yes my video cards is updated, it always is and always gets updated when a new update roles out. Yes my windows is updated, i make it a habit to update it and restart.
Don't tell us we gotta update. I never had this error prior to season 13. Season 13 hits, now I and we all are, experiencing this error.
my video is not overclocked, i dont push it.
- 4 years ago
I'm also experiencing this error, sometimes the error doesn't even display.
Monitors completely black out and or the game freezes on a specific frame.
I have rarely ever crashed before the May 10, 2022 update.
Now 2-3 times per match, Apex is unplayable until the dev team fixes this, it could be in a middle of a fight crash, lobby crash, training grounds crash. Most times have required me to force shut down of the pc via power button.
Default settings across the board.- 4 years ago
bump to the top
- 4 years ago
This is not the only error that occurs... there is another one for textures and just crashes the game. Today was me and yesterday was a friend of mine that that happen
Today the game crashed 2 times, one time with that error from the texture and another one with that device hung error- queenyjeany4 years agoNew Rookie@MrPhotographerX had the exact same.
- 4 years ago
Same here -- not even a single crash in season 12. Download season 13 & crash on the first game.
Contact tech support or ask for help on the forums, they tell you to check if your computer is plugged in.
- queenyjeany4 years agoNew Rookie@EA_Barry None of these work. Using steam as well, not Origin.
- 4 years ago
It didn't work for me
- 4 years ago
This did not help I have 2 pc’s one with a Msi 3070 ti suprimx get this error code every game I play. So I switched to my evga 3090 rig and what do you know same error codes. Did all drivers and windows updates witch where none because I keep my pcs up to date cleared the cache nothing works. It’s definitely on apex legends end.when’s the patch to fix this coming the game is unplayable.
- 4 years ago
Same here, i hope they release a patch soon.
- 4 years ago
I was playing ranked ( where i had no teammates , thanks matchmaking system) and i got the error. Game crashed, o booted the game immediately and as soon as the game load and I'm back again in the game I just die with no one even shooting at me. In the death recap it was just my banner there...
I don't understand why there is no response from no one, at least let the players know that you know about this issue and are trying to fix it. People will understand that you can't fix it in 5 sec but at least let people know that you are trying something
- 4 years ago
You need to unmark this as the solution. It's not the solution.
This needs investigating by Respawn.
- 4 years ago
@EA_Barryyeah you guys have a huge bug problem this * doesn't work
- 4 years ago
Same issue here un playable, crash just after drop, i have a 3090 and a ryzen 9 5900X
- 4 years ago
Game has been crashing since s13 started. Potato devs, potato servers, potato ranking system
- queenyjeany4 years agoNew Rookie@EA_Barry doesn't work - on Steam as well. Error STILL happening constantly.
- 4 years ago@EA_Barry I error everyday since season13...Eegine Error ...
- 4 years ago
Today at playing rank , me and my squad wanted to back out of a fight and the game just crashed with this erro. I had no chance to run away since my game crashed and lost 39 point in this beautiful rank system
As I said before, I understand that there is need of time to fix stuff but I don't understand why there is no response/feedback with this issue.
People should stop buying the freaking skins in protest so EA would focus the attention to this issue , or better pro players instead of crying due to the gold knock down shield should complain about this kinda stuff , it makes me wanna stop playing this game- 4 years ago
Even after the update fomr yesterday ( 07/JUN/2020 ) this issue is active. Once again today in a ranked game I got this error and my game crashed
- 4 years ago
Can confirm the issue still hapenning 19 Jun 2022, newest drivers to date, latest version of the game
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