Community ManagerReinstalling or updating (if available) your video drivers is advised here.
Some additional troubleshooting:
Thanks.
@EA_Barry wrote:Reinstalling or updating (if available) your video drivers is advised here.
Some additional troubleshooting:
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Clear your Origin cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Thanks.
No no no no no.... this is a new error consistently happening since season 13 update.
Don't start with the updates..... Yes my video cards is updated, it always is and always gets updated when a new update roles out. Yes my windows is updated, i make it a habit to update it and restart.
Don't tell us we gotta update. I never had this error prior to season 13. Season 13 hits, now I and we all are, experiencing this error.
my video is not overclocked, i dont push it.
I'm also experiencing this error, sometimes the error doesn't even display.
Monitors completely black out and or the game freezes on a specific frame.
I have rarely ever crashed before the May 10, 2022 update.
Now 2-3 times per match, Apex is unplayable until the dev team fixes this, it could be in a middle of a fight crash, lobby crash, training grounds crash. Most times have required me to force shut down of the pc via power button.
Default settings across the board.
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This is not the only error that occurs... there is another one for textures and just crashes the game. Today was me and yesterday was a friend of mine that that happen
Today the game crashed 2 times, one time with that error from the texture and another one with that device hung error
Hi folks, i finally found the solution. I tried undervolt my gpu and its works. i read somewhere that apex dont like anything is be overclocked. Some gpu come with factory OC. Please try my solution.
Same here -- not even a single crash in season 12. Download season 13 & crash on the first game.
Contact tech support or ask for help on the forums, they tell you to check if your computer is plugged in.
