Game crash when sharing screen on Discord
Product: Apex Legends Platform:Origin-PC Please specify your platform model. PC AMD or Nvidia Model Number RTX 2080 Super Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Accou...
Forum Discussion
EA_Kent
Community Manager
Community ManagerThank you! I appreciate that.
Have you had the chance to try starting up your PC in a Clean Boot before you launch Apex Legends? If there's something else running in the background that's causing the crashes that may help to get around it.
For more info on how to set up a Clean Boot check out the EA Help site. Please let me know how that goes when you can. Thanks!
So, just had another crash while trying to share on Discord in the first match. And then in the second match got a crash with the error attached.
I'll try to start up the PC in a Clean Boot and see what changes. Thanks!
Hello,
I still get these crashes when i share my screen on Discord. I also started to get some random crashes with the error message that I haver attached in the last post
This is getting ridiculous.... got 2 crashes in the spawn of 1-2 minutes. Crashed while I was with Pathfinder and used a shield cell, got back into the game, entered a fight immediatly and got a crash again.
- EA_Kent
Hi @ScreamEggs,
Thank you for the updates.
What do your temperatures and hardware usage look like when Apex Legends is running? Are you seeing anything out of the ordinary there? Hello 🙂
I'm attaching some screenshots of temperature and usgae during gameplay.Temperatures are rather in the known interval for me, but the I thought the GPU usage is quite high for Apex (all graphical settings are on high/max).
- EA_Kent
Thanks for the update!
How does this compare to what the game is running like when you're screen sharing? Does it look the same up until the crash, or is it different?
Thanks for the involvement!
The usage is roughly the same (let's say 5-10% difference) when i share my screen or not.
The latest crashes have happend while not sharing my screen, and have been the most frequent lately (1-2 weeks).
- EA_Kent
Hmm, got it.
Have you tried running a memory test on your PC to see if it finds any issues? Windows has a built-in memory diagnostic tool you can use. If you search for Windows Memory Diagnostic in your search bar it should come up. There are also some third party tools you can use instead, if you prefer.
If you're able to give that a shot please let me know what you find out. Thanks!
