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miragatrois's avatar
miragatrois
11 months ago

Game crashes when I click Art under Banners

The Error is: There was a problem processing game logic. Please try again ---------------- ui/panel_banner_trackers_v2.nut #227 [UI] HudElement "GridButton191" could not be found on panel "Scrol...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
11 months ago
Hey @miragatrois,

What platform do you play on? And how long have you had this issue, roughly?
  • ZxkiR's avatar
    ZxkiR
    11 months ago

    Hi, I get this error too, I play on PC. Been having this error since I started Apex again (which was a couple weeks ago) - thought it would be fixed in an update, but it has not yet. My friends, who are also on the same platform as me, do not have this issue. I have tried repairing my game and reinstalling, but to no avail.

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      11 months ago

      Hey @ZxkiR,

      Is it when you're trying to edit the tracker art too, and with the exact same error? Is it crashing with all of them, or just a specific tracker art?

      • EtherealTear's avatar
        EtherealTear
        11 months ago

        Hi, I'm also having the exact same error -- It happens when I try to edit the tracker art, where the screen freezes before the error screen pops up (I didn't even get to see the list of tracker arts I have). This only happens after I unlocked the Cherry Bomb tracker art in the Battle Pass, and I didn't have this issue before, so I suspect it has something to do with the Cherry Bomb tracker art.

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