3 years ago
Game crashing on Olympus
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA 2060 SUPER Enter RAM memory size in GB 16GB What is your gamertag/PSN ID/EA Account nam...
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GPU - MSI Gaming Trio 4080 16gb CPU - Ryzen 9 7950x 16 cores 32 threads RAM - G.Skill Trident Z5 RGB 32GB (2x16GB) 6000MHz CL36 DDR5 White SSD 2 - Samsung 980 PRO M.2 PCI-E Gen4 NVMe SSD 2TB MotherBoard - ASRock X670E Steel Legend DDR5 Motherboard Keyboard - Corsair K100 RGB Mechanical Keyboard OPX Mouse - Razer viper v2 Pro Wireless super light Microphone - Shure Sm7b Headset - Focal Clear Open Back Headphones Main Monitor - Samsung Odyssey Neo G8 UHD 240Hz HDR QLED Curved 32in Monitor Second Monitor - ASUS ROG XG27UQ UHD Camera - Sony a6000 Headset Amplifier - Topping DX5 DAC & Headphone Amplifier Microphone Amplifier - Focusright scarlette solo Cpu Cooler - NZXT Kraken Z73 RGB 360mm AIO Liquid CPU Cooler Power supply - Corsair HX1200 Platinum Modular 1200W Power Supply
Enter RAM memory size in GB 32gb DDR5 6000mhz
What is your gamertag/PSN ID/EA Account name? UNCHAR1ED
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? Yes
If yes, can you list them here? Nvidia geforce experience, OBS, Steam, Discord, NZXT Cam
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Doesn't matter who i play
Which Legends were your squad mates using (if applicable)? ^ as above for team mates too
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Doesn't matter where i am.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. About to third party a fight
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 8:50AM GMT+10 11/1/2023
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? As memory serves when playing the game at any point in time during the game the one thing i notice is my icons, Ult, tactical, game map, all go blurry to a super low resolution of 144p or something like that and a few seconds later my game crashes with error "UI Images Ran Out of Room Error" I know this is a well known bug and wanted to give insight as other posts don't seem to include what happens with the error like i can. I play at 4k resolution with lowest settings except for texture streaming budget which is set to low instead of none <- being the lowest for that option. I personally believe the game is trying to render out as much as it can to increase my fps based on my settings and is accidentally targeting icons such as Ultimate ability, tactical ability, and map icons on my screen as they all randomly go blurry together or sometimes one after the other and then a few seconds later i get the error and crash. Starting from why my Icons are going blurry and then leading to the crash is where i think we can find the cause and issue which may be due to the game trying to render certain objects at lower quality to save me frames and is accidentally targeting the Icons which causes the error, this is my best guess.
What should be happening instead? The game should run as intended
Steps: How can we find the bug ourselves? If possible play at 4k, lowest settings except texture streaming budget set to very low instead of none and play some regular trios for a good 10-20 games and see if you run into the blurry icons and crash right after.
As memory serves when playing the game at any point in time during the game the one thing i notice is my icons, Ult, tactical, game map, all go blurry to a super low resolution of 144p or something like that and a few seconds later my game crashes with error "UI Images Ran Out of Room Error" I know this is a well known bug and wanted to give insight as other posts don't seem to include what happens with the error like i can. I play at 4k resolution with lowest settings except for texture streaming budget which is set to low instead of none <- being the lowest for that option. I personally believe the game is trying to render out as much as it can to increase my fps based on my settings and is accidentally targeting icons such as Ultimate ability, tactical ability, and map icons on my screen as they all randomly go blurry together or sometimes one after the other and then a few seconds later i get the error and crash. Starting from why my Icons are going blurry and then leading to the crash is where i think we can find the cause and issue which may be due to the game trying to render certain objects at lower quality to save me frames and is accidentally targeting the Icons which causes the error, this is my best guess.
Update:
Hey guys after another 30+ games i just got the crash again, this time i had some mixed settings and didn't experience any blurry icons so my previous statements and thoughts are debugged as i got the same error and crash without any of my previous symptoms. It happened again on Olympus during the last fight while i was next to the enemys ult playing as Mad Maggie. At this point my guess as to why the error occurs have gone flat. it's not resolution based since i have seen and heard others at 1080p, 144op and lastly me at 4k getting the crash so we can tick that off, it's very unlikely to be apex settings based like my last statement as i've changed settings and still experience the same issue and it's not a legend specific issue either. This leaves me with 3 options really, Windows update, Nvidia drivers, or the Map olympus. Any three of those choices are legitimate but since it seems to be a semi recent bug appearing in early season 14 till now and i've seen a few console posts as well however theirs was in the main menu which might rule out the error being map specific. At this point i'd be checking how nvidia drivers or windows interacts with apex potentially but past that i'm out of ideas sorry ☹️
Well we are on the new split now with Olympus as the main map. Lots of friends getting this same error. Respawn will have to fix their * ASAP because they will lose all their fan base and all their revenue.
ye, i just crashed 3 times in 1 ranked game, have not had any ranked games that lasted longer then early game without a crash, and thus only made about +50 from about 30 to 40 games and dropped to sailver1 from gold 3.