Forum Discussion
This issue is still happening, I'm on xbox one and when I was on my smaller TV I had no issues, but as soon as I moved to a larger tv I could not longer fix the screen safe zone. And now scrolls off of screen.
So I found a solution to the problem.
The “over the safe zone” issue I noticed seems to occur when your switching from one TV to another with two separate sizes.
What I did that solved the issue was that I disconnected the cable from my consoles adapter that connects to the wall.
Disconnect the cable from the adapter side, then disconnect the cable that connects to your console.
Now plug the cable that connects to the console itself and wait for the adapter light to disappear. Then plug everything else back in.
So I think what happens is that when you’re switching TVs with different monitor sizes, the console system doesn’t register the changes until all the cables are removed individually then plugged back in. So in a way, your resetting the system by eliminating power from the adapter itself.
Similar to how you need to unplug and internet modem for 30 seconds. That should solve your issue.
The console will then auto correct your safe zone when you boot it back up. Hope this helps!
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