Game freezes and crashes in champion / legend select screen

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1650 4GB lastest driver updated
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Masashilive
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In Legends Select or maybe loading
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Legends Select or loading
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) After Duos Event Update 6/11/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezing and still freezing
What should be happening instead? Game should be working
Steps: How can we find the bug ourselves? just join in the second match, the game will freezing

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Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1650/latest drivers installed.
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Masashilive
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the select legends or loading
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. select legends or loading
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) after update Duos Event 6/11/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezing and still freezing
What should be happening instead? Game should be working
Steps: How can we find the bug ourselves? just join in the second match, the game will freezing

‌