Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 3gb
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? Edupotchie
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Picking a legend
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Picking a legend
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When picking a legend, it just freezes and I can't close the game. I can't even alt tab because the game is in fullscreen.
What should be happening instead? It won't freeze.
Steps: How can we find the bug ourselves? While I'm browsing for a fix if it exist, I saw posts of some player that encountered the bugs, I don't know how to trigger the bugs but it always happen to me and my rank points will be deducted.
When picking a legend, it just freezes and I can't close the game. I can't even alt tab because the game is in fullscreen.
To add to this.
I heard from players if you scroll really fast over the legends and spam pick this can trigger this.
I could not get this myself to trigger but it happened to others
We really going to roll into 2020 with this bug still active for the last two patches? This is not cool, Respawn. The damn game keeps crashing on Champ Select->Dropship phase. That entire sequence. It happens in the Firing Range too. So it has nothing to do with the map. It has nothing to do with networking with other champions. I can get it to do this in Champ Select just switching characters in the damn Christmas event. I can't do ranked like this. I can't stream like this.
It's not something we could fix locally, and it's easily reproducible. What do you need us to do?! I mean who keeps messing around with Champ Select. This was bulletproof at launch back in February. Why the hell is it hard freezing the system! Some can just alt+tab but I need to restart every time this happens. It's not cool.
So this issue makes me wanna quit game...
things that i've done are outnumbered starting with game reinstalling and drivers updating ending with windows full reinstalling...
game freezes if i move fast my mouse during characteeres select, if you want i can even recored it with fraps and upload somewhere.
here is what event logger detects.
Fault bucket 1526743342423478346, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: r5apex.exe
P2: 1.0.0.0
P3: 5de73ec3
P4: f3fb
P5: 67246080
P6:
P7:
P8:
P9:
P10:
end the report:
Version=1
EventType=AppHangB1
EventTime=132209100759711727
ReportType=1
Consent=1
UploadTime=132209100932435402
ReportStatus=268566528
ReportIdentifier=611c13b7-4d17-44e1-b0be-c0dbb65439f6
IntegratorReportIdentifier=b61ed3f3-1c30-44f4-89d1-95aa1592ae50
Wow64Host=34404
NsAppName=r5apex.exe
OriginalFilename=r5apex.exe
AppSessionGuid=000022b0-0001-000d-1262-c6cf79b3d501
TargetAppId=W:0006c1744d7c180d7ff939cb116540ad415b00000904!0000df46fdc4a9e0b3b03dbd6e858df014f804e9284f!r5apex.exe
TargetAppVer=2019//12//04:05:06:11!1f20056!r5apex.exe
BootId=4294967295
TargetAsId=224
UserImpactVector=286265616
EtwNonCollectReason=4
Response.BucketId=666f609eef4de92f753014fb1c58104a
Response.BucketTable=5
Response.LegacyBucketId=1526743342423478346
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=r5apex.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5de73ec3
Sig[3].Name=Hang Signature
Sig[3].Value=f3fb
Sig[4].Name=Hang Type
Sig[4].Value=67246080
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=f3fb32e891ca57400866beb00cd82149
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=b89e
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=b89e6de60f53c11edea67f385f1b1235
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=f3fb
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=f3fb32e891ca57400866beb00cd82149
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=b89e
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=b89e6de60f53c11edea67f385f1b1235
UI[3]=Apex Legends is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
OsInfo[3].Value=535
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1049
OsInfo[7].Key=geoid
OsInfo[7].Value=88
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=20339
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.535.18362.0-11.0.165
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=8134
OsInfo[19].Key=svolsz
OsInfo[19].Value=231
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.535.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=0c25b91e-4962-4d8a-a530-a20bab551d84
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=Apex Legends
AppPath=C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=E924E52EA9FDB0AC1C791DF17E1A9162
MetadataHash=-2021829986
Please fix this. The game is unplayable for use. Loosing points and KD ratio going downhill. Not that I am great player but it still bad.
This happens me today.
Unable to connect servers. 😮
Yes this is happening to me every 2nd match. typically immediately after choosing the legends when the flag transition screen loads before drop ship. started with latest patch when FPS dropped significantly. rolled back video drivers with no results.
Just adding that this is happening to me too, on the legend screen, usually when someone is choosing multiple legends. GTX 1080.
