Community ManagerHi @SancukoSan,
Do you mind if we try a few things to see if we can help stop this from happening?
First, it might be a good idea to try uninstalling and reinstalling your graphics drivers to see if that helps. I've seen some cases where that can make a difference with similar issues. You can find more info on how to uninstall the drivers at the NVIDIA website.
Once the drivers have been removed, try downloading the most recent drivers from NVIDIA. Let me know if you're still running into the same issues after that. Thanks!
Hi @EA_Kent,
Thanks for coming back to me.
Yeah sure, we can try whatever it needs.
Anyway, after the release of the first patch for the new season, I started to have these issue, so the first thing I did was follow the steps:
Nothing from these thigs above resolved my issue, so I believe that uninstalling and reinstalling the NVIDIA driver will not fix this issue, following the steps above, but I can try it again it's not a problem.
p.s. yesterday in my second game in a row, at the end of the match, when there were 2 other squads left, against us there was a Bangalore who issued her ultimate, during which I tried to use octane's jumpad to avoid the thunder, and after I used it, until the end of the game (5 minutes), it locked me at 15 FPS from the previous 100-110FPS and freezes again if I tried to open another death box or inventory.
Community ManagerGot it, thanks for the info!
Since you're on a fresh install of Windows we can probably rule out a corrupted driver, like you said. Have you been watching your hardware usage and temperatures while Apex Legends is running? Are you seeing anything out of the ordinary?
Oh yeah, I forget to mentioned that too, sorry.
I'm using two monitors and on my other monitor, I'm constantly looking the temperature and usage of my hardware by using Sidebar Diagnostics, and when I'm playing Apex Legends, my CPU it's going 100% from which 93-99% usage is from Apex Legends. I don't have a screenshot at a moment, but I will share it as soon as I will start playing.
Yesterday I didn't noticed any kind of freezes like before, but I was playing only Arena matches, where there isn't anything death boxes, but also my GeForce Experience Instant Replay was turned off, so I'm not sure if it's coming from the GeForce Experience or it's not happening in Arenas, but the CPU stays as I mentioned above.
