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Fralig8tor's avatar
Fralig8tor
5 years ago

Gamer tag in the lobby stuck as “Player”

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim What is your gamertag/PSN ID/EA Account name? Fralig8tor Please provide your squad ma...
aug8msrx3y1p's avatar
aug8msrx3y1p
4 years ago

I'm having the issue as well. I did all the steps listed previously. I'm on ps4 and connected to Lan 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @aug8msrx3y1p, 

Another step that might help is setting a static IP address for the PS4. The Port Forward website has some instructions on how you can set that up. 

If you're able to give that a shot please let me know if you're still having any issues afterward. Thanks! 

  • Czar10Q's avatar
    Czar10Q
    4 years ago

    Nothing suggested has helped. I play a couple of times a week and its frustrating not being able to enjoy my only time i have here. So diapointed

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @Czar10Q, 


      Which platform are you playing on? 

      • Czar10Q's avatar
        Czar10Q
        4 years ago

        Ps4 have had this issue randomly happen 4- 6x a month. Tried all option even changed internet. Modem. Cache erase. Factory reset....  

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