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apexuser4343234's avatar
6 months ago

GFN Cloud gaming steam version: infinite loading to lobby

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Cloud gaming GFN: RTX 4080
Enter RAM memory size in GB Unknown: cloud gaming GFN
What is your gamertag/PSN ID/EA Account name? n/a
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam overlay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu, didn't even load to see lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I turned on apex and the loading circle didn't stop loading for over 10 minutes, can't enter lobby but it works normally on ea launcher
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? A lot
When did this happen? (dd.mm.yy hh:mm) 20.11.24 20:00
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Spinning circle
What should be happening instead? Continue button should appear
Steps: How can we find the bug ourselves? Launch Apex on steam version on GeForce now cloud gaming (I'm using the ultimate tier and 16:10 resolution, English version)

As described above. Can't attach dsdiag because it's cloud gaming 

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